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How do I check the status of my order?
You can check your order status In the “Trading” screen in the “My Trading history” box which is located below the order book (the “Buy orders” and “Sell or...
Sat, 29 Jun, 2019 at 8:45 AM
Why can I not place a buy order?
You may be experiencing issues with your internet or Wi-Fi, which may be down, slow (perhaps due t o lack of bandwidth) or is just instable and experiencing...
Sat, 29 Jun, 2019 at 8:46 AM
How do I place an order?
On the left side of your “Trading” screen below the “Select Symbol” box is your trading box to place orders. To place an order first Select the cryptocu...
Sat, 29 Jun, 2019 at 8:47 AM
Can I cancel an order?
Orders that are pending can be cancelled. You can do from the “Trading” screen or from the “Open Orders” page. In the “Trading” screen below the order b...
Sat, 29 Jun, 2019 at 8:47 AM
I can’t find the transaction ID on the blockchain
Cryptocurrency transactions are confirmed on the blockchain. This means that the transaction ID is sent to a pool of other transaction where it gets picked u...
Sat, 29 Jun, 2019 at 8:48 AM